m-Ticket
A controlled passenger journey, from purchase to validation
The application supports the entire passenger journey, from ticket purchase through to validation, with a clear, intuitive interface.
It is listed with the Centrale d’Achat du Transport Public and addresses MaaS requirements, while complying with the principles of the French Mobility Orientation Act (LOM).
It delivers clear benefits for transport networks:
- Smoother vehicle operations and improved hygiene standards, by limiting onboard ticket sales.
- Flexible validation, either manually or via QR code scanning, without the need for additional physical equipment.
- Simplified fare inspection, through visual checks or via an inspector app that scans QR codes.
- Full branding alignment, with an interface adapted to your visual identity for a consistent, recognisable network image.
- Accessibility by design. Compliant with EN 301 549 v3.2.1, m-Ticket delivers an inclusive experience suitable for all users.
The m-ticket solution offers a wide range of payment methods, including promotional codes, Apple Pay, debit or credit card and direct debit.
It also supports instalment payments and automatic renewal, simplifying subscription management for passengers and improving convenience.
The m-ticket solution provides full family profile management, allowing users to create, edit or remove profiles for each household member.
Each profile can upload supporting documents (student card, proof of address, etc.) to access concessionary fares based on eligibility.
A shared wallet enables easy management and transfer of tickets between family members, delivering a smooth, personalised and flexible passenger experience.
The solution offers secure, flexible login options to suit all user needs.
Passengers can sign in using email and password, or via FranceConnect for a simplified, official authentication process where applicable.
Third-party services such as Facebook Connect are also supported, along with integration with your own authentication system (e.g. Keycloak), ensuring seamless alignment with existing IT environments.
The m-ticket solution adapts to all operational requirements through flexible validation management, aligned with your fare structure.
It supports offline validation, multi-validation, transfer handling and line-specific validation, depending on network rules.
Validation methods can be tailored to passenger needs, whether manual validation by the user, QR code scanning, or validation via an OMEA ID or third-party validator, ensuring a smooth, personalised experience.
Does your network operate on an origin–destination model? No problem.
The m-ticket application includes an intelligent fare engine that automatically calculates the correct price based on the selected journey.
Passengers simply choose their departure and arrival points, and the app instantly identifies the relevant fare product, ensuring a clear, fast and error-free purchase experience.
The m-ticket solution includes a fully integrated booking platform within the application.
It manages seat availability at each stop in real time, allowing passengers to book easily for themselves or for a group or family.
This ensures a smooth, well-organised experience, perfectly aligned with the needs of your service.
Key benefits
- Customisation, across both design and functionality.
- Easy integration through APIs and SDKs, ensuring seamless continuity with existing systems.
- Passenger autonomy, with everything managed directly from the smartphone, without the need to visit a service point.
