notiPASS

notiPASS allows operators to send notifications only to passengers affected by a disruption or specific information.

Key features

• Targeted message distribution: alerts can be sent based on lines, zones or passenger subscriptions.
• Multi-channel notifications: alerts delivered via SMS or email according to passenger preferences.
• Contextualised messages: clear information about the disruption, its duration and possible alternatives.
• Real-time communication: rapid publication of alerts when incidents occur or services change.

notiPASS provides an intuitive interface that simplifies the creation and management of alerts.

Key features

• Quick alert creation: write and publish messages in just a few clicks.
• Centralised management: monitor active and archived alerts from a single interface.
• Adaptation to existing processes: easy integration into the network’s operational organisation.
• Communication tracking: visibility on sent messages and targeted audiences.

Thanks to smart notification management, transport networks can avoid unnecessary messages and improve the impact of their communications.

Key features

• Reduced information overload: passengers receive only the alerts that concern them.
• Improved passenger experience: clear and useful information delivered at the right time.
• Stronger passenger trust: reliable and transparent communication.
• Enhanced service perception: improved image of the transport network.