Passenger information
An integrated platform supporting both passengers and operations
The passenger information suite combines a mobile app, website and management portal to support every stage of the journey.
Passengers access reliable, up-to-date information, while operators benefit from powerful tools to monitor and improve services in real time.
The mobile app supports passengers at every moment of their journey. It offers journey planning, real-time information, ticket purchase and validation, all from their smartphone.
Key features:
- Branded application: logo, visual identity and colour scheme fully aligned with your network to strengthen brand recognition.
- Simple and secure ticketing: card payments, contactless and QR code validation, delivering a smooth and intuitive experience.
- Actionable passenger data: analysis of journeys, favourite routes and usage flows to optimise services.
- Enhanced customer experience: real-time notifications, loyalty programmes and direct communication with passengers.
A fully customised public-facing website designed to inform passengers and promote your services, while remaining easy to manage and pleasant to use.
Key features:
- White-label website: full branding aligned with your network, including logo, colour palette and visual identity.
- Rapid deployment: your website can go live within a few weeks, with continuous updates.
- Scalable, intuitive content: simple management through a user-friendly CMS.
Integrated modules:
- Real-time information: timetables, journeys and route planning
- Centralised service alerts and disruptions
- News and announcements
- FAQs and fare information
- Careers page
- Mobile app promotion
Operator back office
A single interface to supervise and manage your network independently.
The portal enables operators to manage products, sales and communications, while accessing detailed reports and analytics.
Key features:
- Centralised control: sales monitoring, ticket management and live service alert publishing.
- Custom analytics and reporting: passenger data, ridership levels, revenue performance and travel flows.
- Operational optimisation: real-time monitoring of vehicles and the most heavily used routes.
- Integrated customer support: dedicated access for customer service teams to handle passenger enquiries efficiently.
- Dynamic communication: creation of content, promotional codes and live messages sent directly from the portal.
Key benefits
- Key benefits
- A complete ecosystem, with mobile app, website and back office designed to work seamlessly together.
- A smooth, consistent passenger experience, combining real-time information and personalised services.
- Full autonomy for operators, supported by simple, scalable tools.
- Rapid implementation, with deployment possible in just a few weeks.
