Point of Sale (POS) terminal / Lightweight POS terminal
Subtitle:
Versatile POS terminals to manage sales, passengers and tickets, with an intuitive interface, integrated customer support and consistent operations across the entire network.
Versatile POS terminals for managing sales, passengers and tickets across the network
Point of sale terminals (POS and POS-Light) make it easy to manage ticket sales. Reliable and intuitive, they adapt to the specific needs of each network and provide a smooth, secure experience for sales staff.
They support end-to-end management of sales and users, from account creation to ticket issuance, including media personalisation. Their intuitive interface simplifies daily operations, while built-in administrative and after-sales features ensure efficient and reliable performance.
Passenger management and product sales
- Creation and update of passenger accounts, with activation for the e-shop or mobile application.
- Customer search, manual or via CSC.
- Sale of named products and additional services.
- ABT and closed-loop management, including encoding and personalisation of Calypso and Cipurse cards.
- Printing of receipts, invoices and cash reports.
- Sales blocking when no valid media is present in the passenger’s wallet.
Administration
- Reissue of cash reports.
- Activation or deactivation of features (e-shop, cash handling unit).
- Update of PIN codes and forced closure of the POS application.
After-sales service
- Re-encoding of interoperable tickets (admin authorisation required).
- Consultation of passenger tickets (subscriptions, stored-value products).
- Refunds and reissue of invoices or receipts.
- Management of ABT duplicate tickets.
User management and product sales
- Creation and update of user accounts, with profile management
- Sale of named and ancillary products, supporting both account-based (ABT) and card-based (CBT) models
- Personalisation and encoding of Calypso and Cipurse cards
- Receipt printing, cash reporting, post-payment and invoice-based payment
- Advanced modules: corporate travel plans, DAC interfacing, etc.
Administration
- Reissue of cash reports, direct debits and unpaid invoice management
- Full traceability of adjustments, stock management and simultaneous sessions on a single workstation
- Integration with accounting systems and payment solutions (cheques, payment terminals), cloud-based revenue management
After-sales service
- Access to user tickets (season passes, pay-as-you-go tickets)
- Refunds and duplicates for both ABT and CBT
- 48-hour validation history for issued tickets
Key benefits
- End-to-end management of sales and users, adaptable to any network.
- Intuitive and secure interface for agents, ensuring quick onboarding and ease of use.
- Built-in administrative and after-sales features, supporting smooth and efficient operations.
